OUR HELPLINE IS A TOLL FREE TELEPHONE LINE TEENS CAN CALL TO TALK TO SPECIALLY TRAINED TEENS OR ADULTS. ALL TEEN VOLUNTEERS RECEIVE OVER 42 HOURS OF TRAINING BY HELPLINE STAFF AND AREA PROFESSIONALS. THE TRAINING INCLUDES LISTENING SKILLS AND INFORMATION ON SUBJECTS SUCH AS SUBSTANCE ABUSE, EATING DISORDERS, HUMAN SEXUALITY, FAMILY ISSUES, VALUES, AND DATING PRESSURES.

TEEN AND ADULT VOLUNTEERS ARE TRAINED TO LISTEN AND RESPOND TO TEEN'S PROBLEMS NON-JUDGMENTALLY.

ALL CALLS ARE CONFIDENTIAL, WITHIN LEGAL AND ETHICAL STANDARDS, AND FREE. TEENS CAN CALL AND TALK ABOUT SUBJECTS LIKE: FAMILY LIFE, GRIEF AND LOSS, SUICIDE, ABUSE, DRUGS AND ALCOHOL, SEX AND OTHER PROBLEMS.

 WHEN POSSIBLE, REFERRALS WILL BE MADE TO LOCAL SOCIAL SERVICE AGENCIES. WE HAVE A DATABASE OF MANY SOCIAL SERVICES AVAILABLE IN THE U.S.