ARE YOU HAVING
If you have a problem or just want to talk with another person who understands, then this is the right place for you. Call us!
- Callers can discuss any problem
- Volunteers respond non-judgmentally
- Calls are completely confidential
- Callers can be anonymous
- Calls are toll free in the U.S. & Canada
- Calls do not show up on callers phone bills except cell phones
All calls are confidential, within legal and ethical standards and free. Teens can call and talk about subjects like: family life, grief and loss, suicide, abuse, drugs and alcohol, sex and other problems. We’re here to listen and help.
Our organization's name was changed to NEO Teen Helpline, Inc. in 1995.
We presently have both teen and adults answering our telephone.
Key volunteer responsibilities are:
Answer our Helpline phone and respond appropriately to our callers.
Man the Helpline phone at least four hours each month.
Respond appropriately to any email messages.
Assist in the training of new volunteers.
Other tasks as fit the volunteer's abilities and are needed to support the organization.
Teen and adult volunteers are trained to listen and respond to teen's problems - Non-judgmentally
NEO Teen Helpline was founded, in 1990, as a program of Contact Ashtabula, Inc., the local crisis telephone line. The first training class was held in February of 1990 and the first phone call was received in June 1990. NEO Teen Helpline became an independent, not for profit corporation in February 1995.